PRIVACY POLICY
Last updated: 11 September 2026
CFP Complete Home Services Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you use our website, contact us, request a quotation or use our services.
1. Who We Are
CFP Complete Home Services Ltd provides bathroom renovations, tiling, plumbing & heating, kitchen installation and interior finishing services.
Contact: officecfp@cfpcompletehomeservicesltd.uk
2. Information We Collect
When you contact us or submit an enquiry, we may collect your name, telephone number, email address, property or project address, project details and any photographs, plans or documents you choose to provide.
Our website may also collect limited technical information through cookies and similar technologies.
3. How We Use Your Information
We may use your information to respond to enquiries, arrange site visits, prepare quotations, provide our services, communicate about projects, process payments and invoices, maintain business records, improve our services and comply with legal obligations.
We process personal information only where we have an appropriate lawful basis under applicable UK data-protection law.
4. Sharing Your Information
We do not sell your personal information.
Where reasonably necessary, information may be shared with trusted subcontractors, tradespeople, suppliers, accountants, professional advisers, website/email providers or other service providers involved in operating our business or delivering your project.
5. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required for legal, tax, accounting, insurance or contractual purposes.
6. Security
We take reasonable and appropriate measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Cookies
Our website may use cookies necessary for its operation and, where applicable, analytics or other optional cookies. Where consent is legally required, optional cookies will be used subject to the applicable consent requirements.
8. Your Rights
Depending on the circumstances, UK data-protection law may give you rights concerning your personal information, including access, correction, deletion, restriction, objection and data portability.
To exercise your rights or ask a privacy question, contact:
officecfp@cfpcompletehomeservicesltd.uk
9. External Websites
Our website may contain links to third-party websites. CFP Complete Home Services Ltd does not control and is not responsible for the privacy practices or content of those external websites.
10. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can investigate the matter. You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
11. Changes to This Policy
We may update this Privacy Policy when our website, services, business practices or legal requirements change. The current version will be published on this website.